Privacy Policy

Last updated: 23 September 2026

1. Identity and role of the data controller

frontogexa is the data controller responsible for your personal data. We operate a commercial website providing professional resources on studio production in motion, including equipment setup, camera operation, lighting, sound, and workflows for television and live shows. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. For any data protection queries please contact us at [email protected] or 01494 671234.

2. Scope of this notice

This notice applies to all visitors to our website who are located in the United Kingdom. It explains how we collect, use and protect personal data when you browse our site, submit enquiries through the contact form, or interact with our commercial services.

3. Categories of personal data and sources

We collect identification data such as name and email address when you use the contact form. Usage data including IP address, browser type and pages visited is obtained automatically via server logs. No data is collected from third-party sources or public records.

4. Purposes and legal bases for processing

We process contact data to respond to enquiries on the basis of legitimate interest in providing customer support. Usage data is processed to maintain and improve the website under the same legitimate interest basis. Where consent is given through the cookie banner we process data for analytics under Article 6(1)(a) UK GDPR.

5. Whether providing data is required

Providing contact details through the form is voluntary. If you choose not to supply them we will be unable to respond to your enquiry. Browsing data is collected automatically and cannot be refused without disabling essential site functions.

6. Cookies and similar technologies

We use essential cookies to enable the contact form and cookie banner to function. Optional analytics cookies are used only with your consent. Please refer to our separate Cookie Policy for full details of cookie types and management options.

7. Processors, recipients and disclosures

Our website hosting provider and email service act as processors under contract. We may disclose data to law enforcement or regulators where legally required. No sale or sharing of personal data for third-party marketing occurs.

8. International transfers

Some processors may be located outside the UK. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to protect your data.

9. Retention periods

Contact form data is retained for twelve months after the last correspondence. Server logs are kept for ninety days. Cookie consent records are stored for the duration required by PECR.

10. Security and data minimisation

We apply technical measures including encryption in transit and access controls. Data collection is limited to what is necessary for the stated purposes. No absolute guarantee against all breaches can be given.

11. Your data subject rights

You have the right to access, rectification, erasure, restriction, portability and objection under UK GDPR. Requests can be made by emailing [email protected] or writing to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. We will respond within one month.

12. Right to withdraw consent and object to marketing

Where processing relies on consent you may withdraw it at any time via the cookie banner or by contacting us. You may also object to any direct marketing at no cost.

13. Right to complain

If you are dissatisfied you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by post to their office in Wilmslow.

14. Children and age restrictions

Our site is intended for professionals aged eighteen and over. We do not knowingly collect data from children under eighteen.

15. Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects.

16. Policy changes

We may update this policy to reflect legal or operational changes. The current version is always available on this page with the date of the last revision shown above.